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Terms of Service

Plain terms for how a society, its office bearers and its residents use the platform, from the gate tablet to the accounts.

01 Who these terms are for

These terms apply to the society that subscribes to the platform, the office bearers who manage it, and the residents, guards, staff and vendors who use it on the society's behalf. By creating an account or using the apps, you accept these terms.

02 The society's account

  • The person who signs up confirms they are authorised by the society, association or builder to do so.
  • The society decides who gets access and with what role, and is responsible for removing access when an office bearer, guard or resident leaves.
  • Login credentials are personal. Guards must use their own PIN on the shared gate tablet.

03 Free trial

Each society may use the platform free for 60 days from sign-up, with all modules available. No payment details are needed for the trial. At the end of the trial the society can choose a plan, or the account is paused and data can be exported.

04 Plans and fees

  • Subscriptions are priced per flat, villa or unit per month, as shown on the Plans page, and billed to the society.
  • Societies with fewer units than the plan minimum are billed for the minimum.
  • Payment gateway charges for maintenance and amenity payments are separate from the subscription and are shown on every statement.
  • Taxes apply as per law.

05 Maintenance collections

Payments made by residents through the platform settle to the society's own bank account through a licensed payment gateway. We do not hold the society's funds. Billing rates, late fees and reminders are set by the society, and the society is responsible for making sure they follow its bye-laws and applicable law.

06 Acceptable use

  • Do not use the platform to harass residents, staff or visitors, or to post unlawful content in notices, complaints or polls.
  • Do not share another resident's personal information outside the platform without their consent.
  • Do not attempt to access data of another flat or another society, or interfere with the service.

07 AI Society Assistant

The assistant answers from the society's own documents and may sometimes be incomplete. Its answers are guidance, not a formal decision of the committee. Notices it drafts must be reviewed and approved by an office bearer, who is responsible for what is posted.

08 Data and ownership

The society owns its data. We process it to provide the service as described in the Privacy Policy. Office bearers can export the society's data at any time.

09 Availability

We work to keep the platform available at all hours, with planned maintenance announced in advance. The gate tablet continues to log entries offline during network outages and syncs when connectivity returns.

10 Liability

The platform supports the society's security, billing and accounting processes but does not replace the society's own security staff, auditors or legal advisers. To the extent allowed by law, our total liability for any claim is limited to the subscription fees paid by the society in the twelve months before the claim.

11 Ending the subscription

The society can cancel at any time from the admin settings. We may suspend an account for non-payment after notice, or immediately for serious misuse. After cancellation, data remains available for export for 90 days.

12 Governing law

These terms are governed by the laws of India.